Collect App Store and Play Store reviews as product feedback
Mobile reviews are the only channel where your customers are graded on a public number, and they are usually read by whoever owns the app rather than whoever owns the roadmap.
Included on every plan, including Free. No credit card to start.
What Vantable reads from App Store & Play Store
- Review title, body, star rating, and app version where available.
- Reviewer handle and review date.
- Both the Apple App Store and Google Play listings for your app.
How far back, and how often
- Vantable verifies that a discovered app listing actually belongs to your company before collecting, so unrelated apps with a similar name are not picked up.
- Historical reviews are backfilled on first run and new reviews arrive on the polling cycle.
- Platform-specific complaints (an Android-only dark mode bug, for example) stay distinguishable in the theme summary.
Why App Store & Play Store feedback is worth reading
Store reviews are ranked by recency and rating, so a single unaddressed regression drags your visible score for weeks. Clustering them makes it obvious whether a rating drop is one bug or a general slide.
What happens after collection
App Store & Play Store feedback lands in the same inbox as every other channel. Each item is scored for sentiment and urgency, summarized in one line, then merged with duplicates from other sources into a named theme. When a theme is worth acting on, Vantable drafts the ticket spec — problem, solution path, requirements — with the original quotes attached as evidence. You can see all of that in the demo.