Customer feedback software that reads the channels you don't have time to read
Most feedback tools wait for someone to submit something. Vantable goes and finds it — review sites, forums, app stores, support conversations, and your own Slack — then merges duplicates into themes and drafts the ticket. You read five themes instead of five hundred messages.
No credit card. Connect your first source in 2 minutes.
Three kinds of customer feedback software
The category name covers tools that do very different jobs. This is how they differ in practice, so you can tell which one your problem needs.
| Capability | Survey tools | Voting boards | Vantable |
|---|---|---|---|
| Collects feedback you never asked for | |||
| Reads public reviews and forums automatically | |||
| Reads internal Slack and support threads | |||
| Deduplicates the same complaint across channels | Sometimes | ||
| Scores sentiment and urgency per item | Sometimes | ||
| Writes a ticket-ready spec you can push to Linear or Jira | |||
| Public roadmap your customers vote on | |||
| Structured NPS / CSAT survey distribution |
If you need survey distribution or a public voting roadmap, Vantable is the wrong tool and we'd rather say so. If your problem is that feedback already exists in ten places and nobody reads it, that is exactly what this is for.
From scattered mentions to a ticket, in three passes
Collect
Point Vantable at your company and it finds your review pages, subreddits, and app store listings itself, then keeps polling them. Private channels like Slack, Intercom, and email connect with a token.
Cluster
Each mention gets a sentiment score, an urgency score, and a one-line AI summary on arrival. Duplicates are merged into named themes with a trend line, so a rising problem is visible before it becomes a churn call.
Draft
Pick a theme and Vantable writes the spec — TL;DR, problem definition, solution path, requirements — grounded in your business context, with the customer quotes attached as evidence. Push it to Linear or Jira, or copy it out.
How Vantable reads each channel
Every source works differently — what gets read, how far back, and whether comments count. These pages spell out exactly what happens per channel.
Questions people ask before switching
Want the numbers? See full pricing and plan comparison.
See it on a real workspace before you decide.
The demo is a full sample workspace — inbox, themes, an AI-drafted epic, and Copilot answers. No signup, nothing to install.
No credit card. Connect your first source in 2 minutes.